What is hyperautomation? What are its top trends to watch?

All you need to know about hyperautomation and its concepts

Hyperautomation is a concept introduced by Gartner in 2019. Gartner also identified the technology as one of the ’10 trends of 2020’ that possess the capabilities to support digital transformation. Hyperautomation is also encompassed with other industry terms. Forrester refers to it as ‘digital process automation,’ while IDC and many other bodies use the term ‘intelligent process automation’ to represent end-to-end automation. In a nutshell, hyperautomation is a mixture of technologies that leverage the complete transformation of organizations processes under a unified and intelligent system.

Hyperautomation uses technologies like artificial intelligence, machine learning, robotic process automation (RPA), business process management (BPM), etc to automate tasks that were carried out by humans so far. Earlier, robotic process automation provided various benefits to organizations. As the technology sphere evolved, businesses realized that there is a state of limitation in data and features while using RPA. Therefore, businesses started using the descriptive term called hyperautomation to describe the connection between various business applications and operations with structured and unstructured data.

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